Question 1

How do I order custom notebooks?

Accepted Answer

Ordering custom notebooks is easy. Choose your notebook style, size, and page layout, upload your artwork or logo, and place your order online. If you need help with setup, file prep, or choosing the right notebook, you can contact us and we'll walk you through the process.

Question 2

What is your minimum order quantity (MOQ)?

Accepted Answer

You can order as few as 1 or as many as 5,000+. Bulk volume discounts automatically trigger for orders of 10+ units.

Question 3

Do you offer bulk discounts for businesses and nonprofits?

Accepted Answer

Yes. Submit a price quote request and we'll send you an exclusive pricing tier via email. We offer dedicated discounts for nonprofits, schools, and corporate businesses to get you the best possible price on custom notebooks.

Question 4

Can I order a sample notebook before placing a large order?

Accepted Answer

Yes. Sample notebooks are available so you can physically review our premium quality, materials, and print alignment before committing to a larger bulk order.

Question 5

Can I reorder the same custom notebook design later?

Accepted Answer

Yes! Reordering is easy, especially if you create an account or contact us with your previous order details or order number. We keep your design assets securely archived.

Question 6

Do I need to create an account to place an order?

Accepted Answer

No account is required to checkout. However, creating a free account allows you to track real-time shipments, view your complete order history, and reorder past custom designs instantly.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and standard secure online checkout options. For larger business, school, or organizational orders, corporate purchase orders may be accepted upon request.

Question 8

Do you accept official Purchase Orders (POs)?

Accepted Answer

Yes! We proudly accept Purchase Orders from schools, libraries, established nonprofits, and pre-approved businesses. Please contact us directly to get your organization set up for PO ordering and tax-exempt profiling.

Question 9

What file formats do you accept for custom artwork?

Accepted Answer

We accept PDF, PNG, JPG, and SVG files. High-resolution artwork (300 DPI preferred) produces the best, crispest print results. If you're unsure about your file quality, send it over anyway—we're happy to check it before you order.

Question 10

Will I receive a digital print proof before printing begins?

Accepted Answer

Yes. For all custom notebook orders, you will receive a digital PDF and/or JPEG mockup of your cover art for approval within one business day. We never print your order until we receive your explicit approval.

Question 11

Where are your custom notebooks made?

Accepted Answer

All Beech Tree Paper notebooks are proudly made in the USA—handcrafted and manufactured in small batches right from our Michigan workshop.

Question 12

What materials are used to manufacture your notebooks?

Accepted Answer

Our notebooks are constructed using high-quality paper and heavy cardstock covers engineered for daily use. Our paper and cardstock are strictly recycled or FSC-certified (Forest Stewardship Council) and sustainably sourced right here in the USA.

Question 13

Are your custom notebooks eco-friendly?

Accepted Answer

Sustainability is at the core of everything we do. We utilize 100% recycled covers and FSC-certified or recycled interior paper options. To close the loop entirely, 100% of our production paper scraps are donated to local charities and schools to support community crafting and funding.

Question 14

What interior page layouts can I choose from?

Accepted Answer

We offer several standard structural formats: Lined Pages (standard horizontal rules for daily journaling and longform notes), Dot Grid (minimalist tracking dots for bullet journal layouts), Graph/Grid Squares (geometric squares for blueprint sketching and technical engineering), Blank Pages (uninterrupted freehand space for sketch artists and brainstorming), and The Hodgepodge Journal (our signature creative blend featuring a mix of varied textures, weights, and colored papers bound into a single unique book).

Question 15

How long does custom notebook production take?

Accepted Answer

After you reply and approve your digital print proof, most orders are manufactured, packaged, and shipped within 7 business days from our Michigan workshop.

Question 16

Do you offer rush production for tight deadlines?

Accepted Answer

Rush production may be available depending on our current print queue and project scale. If you are on a tight deadline, please contact us before ordering and we will do our absolute best to accommodate your event timeline.

Question 17

Where do you ship?

Accepted Answer

We ship throughout the United States. Exact shipping rates and estimated delivery times are calculated automatically at checkout based on your order size. If you have a special shipping request such as split-shipping, feel free to reach out.

Question 18

What is your policy regarding missing or lost packages?

Accepted Answer

Please double-check your shipping address carefully at checkout. Beech Tree Paper is not able to replace or refund packages that are lost, stolen, or delivered to an incorrect address once tracking marks them as delivered by the carrier. Orders affected by incorrect address details will need to be repurchased.

Question 19

What is your return policy for custom notebooks?

Accepted Answer

Because custom notebooks are uniquely made to order, returns or exchanges are not accepted. If there is an unexpected issue with your order due to a manufacturing error or transit damage, simply contact us and we will make it right.

Question 20

What if my order arrives damaged or incorrect?

Accepted Answer

Please contact our team as soon as possible with your order details and clear photos of the damage or printing error. We will work quickly to manufacture and send replacements at no extra charge.

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