Your Questions, Answered
Looking for details on custom notebook ordering, turnaround times, or bulk discounts? We’ve gathered our most frequently asked questions to make planning your order simple and stress-free.
Ordering & Getting Started
How do I order custom notebooks?
Ordering custom notebooks is easy. Choose your notebook style, size, and page layout, upload your artwork or logo, and place your order online. If you need help with setup, file prep, or choosing the right notebook, you can always contact us and we’ll walk you through the process. After purchase, we’ll review your order and send a proof for approval before production begins. You can also watch the video on our custom notebook process page for more details.
Is there a minimum order for custom notebooks?
No minimum order is required. You can order a single custom notebook or thousands. Bulk discounts are automatically applied as quantities increase, making larger orders more cost-effective.
Do I need an account to place an order?
No account is required to place an order. Creating an account is optional but recommended for easier order tracking and reordering.
Can I reorder the same custom notebook later?
Yes. Reordering is simple. If you have an account, your past orders are saved. Otherwise, you can reference a previous order number and we’ll help you reorder the same design. Use the contact us page to get in touch.
What customization options are available?
We offer a wide range of customization options, including:
- Custom covers with your logo, artwork, or text
- Multiple binding styles (staple-bound, wire-bound, perfect-bound)
- Interior page styles (blank, lined, dot grid, graph)
- Multiple sizes and cover weights
If you don’t see exactly what you need, reach out.
What information do you need to provide a quote?
For a custom quote, we typically need the notebook type, quantity, customization details, and artwork (if available). If you’re unsure, you can submit a request on the contact us page and we’ll help guide you.
Design, Artwork & Proofs
What file formats do you accept for artwork?
We accept PDF, PNG, JPG, and EPS files. High-resolution artwork (300 DPI preferred) produces the best print results. If you’re unsure about your file, send it over — we’re happy to take a look before you order.
Will I receive a proof before printing?
Yes, you will receive a PDF proof for review that will need to be approved before production of your notebooks.
Can I personalize each notebook with a different name or text?
Yes, personalization options are available for many notebook styles. Contact us to discuss variable names or text.
Can you help with design adjustments or setup?
Once you upload your artwork and purchase your notebooks, you will receive a PDF proof for review that will need to be approved before production of your notebooks. We’re happy to help review artwork, adjust placement, or assist with basic layout setup to ensure your notebook looks its best.
Customization Options
What customization options are available?
You can customize the notebook cover, choose your interior page style, paper type, binding, size, and quantity depending on the product selected.
Can I mix page styles or paper colors?
Yes, select notebooks offer mixed or “hodgepodge” page options. Availability varies by notebook type.
Are there different binding styles available?
Yes. Binding options include stapled, perfect-stapled, wire-bound, spiral-bound, and ring-bound notebooks.
What’s the difference between stapled and perfect-stapled?
Our stapled notebooks use traditional saddle-stitch binding and hold fewer pages. Perfect-stapled notebooks allow for more pages and have a clean, book-style spine.
Pricing & Bulk Discounts
How does bulk pricing work?
Bulk pricing is automatically applied as you increase your order quantity. The more you order, the lower the price per notebook. For custom quantities not available online, request a custom quote.
Do you offer nonprofit, school, or organization discounts?
Yes. We offer special pricing for nonprofits, schools, educators, and organizations. Contact us to apply additional discounts to your order.
Does the price change if I increase my order quantity?
Yes. The price per notebook decreases as quantity increases, and pricing updates automatically on the product page. For custom quantities not available online, request a custom quote.
Can discounts be combined with bulk pricing?
In many cases, yes. Contacting us allows us to apply the best available pricing for your order.
Are setup or design fees included in the price?
Basic proofing and setup are included. Additional design work may require a separate fee, which will be communicated upfront.
Production & Turnaround Time
How long does custom notebook production take?
Production typically takes 4–7 business days after proof approval.
How long does shipping take?
Orders ship via standard ground shipping, with an average delivery time of 3–5 business days once production is complete.
Do you offer rush or expedited orders?
Rush production may be available depending on the project. Contact us to check availability.
When does production begin for my order?
Production begins only after your digital proof is approved.
Shipping & Delivery
Where do you ship?
We currently ship notebook orders within the United States.
Can I ship to multiple addresses or use drop shipping?
Yes, shipping to multiple locations or drop shipping may be available. Contact us to arrange special shipping requests.
Do you offer local pickup or special shipping options?
No local pickup or custom shipping options. We ship via USPS or FedEx/UPS Ground.
What happens if my package is lost, stolen, or delivered incorrectly?
Please double-check your shipping address at checkout. Beech Tree Paper is not responsible for lost or stolen packages once marked delivered, but we’re happy to assist with carrier claims when possible.
Materials & Quality
Where are your notebooks made?
All Beech Tree Paper notebooks are proudly made in the USA.
What materials are used in your notebooks?
We use high-quality paper and covers designed for writing, sketching, and everyday use.
Are your notebooks eco-friendly?
Yes. We offer recycled and responsibly sourced paper options, and sustainability is an important part of our production process. All paper scraps are donated to a local charity, which receives payment for recycling the material.
Are these notebooks good for writing, sketching, or mixed media?
Yes. Our notebooks are designed for a variety of uses, including writing, drawing, and creative projects.
Samples, Returns & Support
Can I order a sample before placing a large order?
Yes. Sample notebooks are available so you can review quality, materials, and print before committing to a bulk order. Learn more about our sample notebook program.
What is your return policy for custom notebooks?
Custom notebooks are made to order and are not returnable. If there’s an issue with your order, please contact us and we’ll help resolve it.
What if my order arrives damaged or incorrect?
Contact us as soon as possible with photos and order details so we can assist.
General & Other FAQs
Do you accept purchase orders?
Yes, purchase orders may be accepted for schools, nonprofits, and organizations. Contact us for details.
Can I change my order after it’s placed?
Changes may be possible before proof approval. Once production begins, changes cannot be guaranteed.
What makes a Hodgepodge Journal different from a regular notebook?
Hodgepodge Journals feature a mix of page styles and colors in one notebook, offering a unique, creative experience.
Can I see notebook examples or style guides?
Yes. We’re happy to share examples or help you choose the best notebook style for your needs.
What are Hodgepodge pages?
Hodgepodge pages include a variety of interior page styles—such as lined, grid, dot grid, and blank—combined in a single notebook.
What binding styles are available for Hodgepodge Journals?
Available binding styles include wire-bound or ring-bound options.